QUALITY MANUAL

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COVID-19 Private Provider Sampling

Version 1

Pharmesthetics Ltd

208 Upper Richmond Road, London, SW15 6TD

Mariusz Czernik - Director

info@pharmesthetics.com

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Contents:

1.0. General

1.1. Index and revision status

1.2. Purpose

2.0. Background of the laboratory

2.1. Activities

2.2. History

3.0. Definitions and conventions

3.1. Definitions and terminology

3.2. Abbreviations

4.0. Management requirements

4.1. Organization and management

4.2. Quality system

4.3. Document control

4.4. Review of contracts

4.5. Examination by referral laboratories

4.6. External services and supplies

4.7. Advisory services

4.8. Complaints

4.9. Identification and control of nonconformities

4.10. Corrective action

4.11. Preventive action

4.12. Continual improvement

4.13. Quality and technical records

4.14. Internal audits

4.15. Management review

5.0. Technical requirements

5.1. Personnel

5.2. Accommodation and environmental conditions

5.3. Laboratory equipment

5.4. Pre-examination procedures

5.5. Examination procedures

5.6. Assuring quality of examination procedures

5.7. Post-examination procedures

5.8. Reporting of results

5.9. Release of results

5.10. Information management